1. Who We Are
Riverside Nest Owerri Ltd is a luxury apartment rental located in New Owerri, Imo State, Nigeria. We are committed to protecting your personal information and ensuring a secure and transparent booking experience.
2. Information We Collect
We may collect the following information when you use our website or book a stay:
- Name
- Email address
- Phone number (including WhatsApp)
- Booking details (dates, preferences, number of guests)
- Payment information (processed securely through third-party providers)
- IP address and browser information
3. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you before, during, and after your stay
- Provide customer support
- Improve our services and website experience
- Comply with legal obligations
4. Payment Information
All payments are processed through secure third-party payment providers.
We do not store full credit card or payment details on our servers.
5. Cookies
We use cookies to improve your browsing experience, including:
- Saving preferences
- Website analytics
- Improving site functionality
You can disable cookies through your browser settings if preferred.
6. Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only when necessary with:
- Payment processors
- Booking systems
- Service providers assisting with operations
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill booking obligations
- Comply with legal and administrative requirements
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
To make a request, please contact us using the details below.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your place of residence. By using our services, you consent to this transfer.
10. Third-Party Content
Our website may include embedded content (such as videos or maps). These third-party services may collect data independently according to their own privacy policies.
11. Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Riverside Nest Owerri Ltd
New Owerri, Imo State, Nigeria
Email: contact@riversidenest.com
